Effective Date: June 21, 2025
At Chrom MD, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and communications. This policy is applicable to all individuals who visit our site, request services, or provide personal or practice-related data to us.
1. Information We Collect
We may collect the following types of information:
- Full name
- Work email address
- Phone number
- Practice or clinic name
- City and state
- Medical specialty
- Current billing method and monthly claims volume (if submitted)
- Website interaction data via cookies or analytics tools
- Communication records (emails, chats, and form submissions)
2. How We Use Your Information
We use your information to:
- Provide and manage medical billing services, consultations, and proposals
- Evaluate your billing needs and create customized assessments
- Respond to inquiries, schedule appointments, and deliver service updates
- Improve our services and user experience on our website
- Send relevant content, educational materials, or promotional communications (if opted in)
3. Legal Basis for Processing
We collect and process your personal data based on:
- Your consent when you submit forms or opt into communications
- Our legitimate interest in improving services and managing leads
- The necessity to perform a contract or respond to your service request
4. Sharing Your Information
We do not sell or rent personal information. We may share limited data with trusted service providers strictly for the purpose of:
- Managing email delivery and CRM systems
- Performing analytics and site optimization
- Providing customer support and secure communication All third parties are contractually obligated to safeguard your data.
5. Data Security Measures
Chrom MD implements a combination of administrative, technical, and physical measures to protect your personal data, including:
- SSL encryption on our website
- Secure, limited-access internal systems
- Staff training and confidentiality agreements
- Routine monitoring and system updates
6. Data Retention
We retain personal data only as long as necessary for business or legal purposes. You may request that your data be deleted or anonymized at any time, subject to applicable legal or regulatory obligations.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct or update any inaccuracies
- Request deletion or restriction of your data
- Withdraw consent at any time (where applicable)
- Opt out of marketing communications
8. Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools to:
- Understand website usage patterns
- Measure campaign effectiveness
- Optimize the site experience You can adjust your cookie preferences in your browser settings.
9. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before engaging.
10. Updates to This Policy
We may revise this Privacy Policy periodically. The updated version will be posted with a new effective date. Your continued use of our website or services implies acceptance of those updates.
11. Contact Us
For any questions regarding this Privacy Policy or how your information is handled, please contact:
Email: monica@chrommd.com
Mailing Address: Chrom MD, 1840 Heckscher Ave, Bay Shore, NY 11706
By using our website or submitting your information, you acknowledge that you have read, understood, and agreed to the terms in this Privacy Policy.
